How to create products?

All product management for the event is handled under "Manage Event" > "Products."

To view the active products in each work zone, simply select the "View by Work Zone" option.

Create a new product

General information

  • Name— simple and short, so that it is legible on point-of-sale equipment.
  • Price - retail selling price (PVP).
  • VAT - VAT rate applied to the product.
  • Available to— restricts product availability based on the participant's age (all participants or those 18 and older).
  • Category— the category in which the product is displayed at the POS.

Allow offer

Specifies whether the product can be offered. When enabled, the following options are available:

  • Who can offer this product?— Minimum permission level required to offer the product. All users with the selected permission or a higher one can do so.

  • Set products for this offer— this allows you to choose the products that can be discounted at the point of sale when the offer is presented. The participant can choose only one product from the list.

    Example: a generic product called “Complimentary Drink,” with beer, water, and soda listed as options. When the participant consumes the drink, the staff records which one they chose.

  • Visible product— allows you to hide products that are not for sale.

    Example: A "Welcome Drink" for 0€ included with a ticket or invitation, which cannot be purchased separately.

  • Allow the offer to be sent— allows participants with an offer for this product to send it to other participants.

Work area

  • The locations where the product can bepurchasedorredeemed(in the case of promotions) are listed.

Create a new pack

Abundleconsists of several products sold together at a set price. To create a bundle, you must have at least one product created in the event.

When creating the pack, you define:

  • Name,price,VAT,availability,andcategory—just like a product.
  • Expiration date(optional) — the date until which the pack is available.
  • Products— products included in the pack and their quantities, which can be adjusted using the+and− buttons.

Importing products

To import products, simply select the "Import Products" option and choose the source.

Import from another event

Copies the products created in a previous event, including the name, category, price, and VAT.

Just choose the event > select the products >submit.

The products are grouped by work area, and you can import all of them (select all) or just a few.

Import from a file

It allows you to create multiple products at once using aCSV file.

  1. Select "Download Template" and fill out one row per product:
  2. The price and VAT should be enteredusing only numbers, without "€" or "%".
  3. Categories that do not yet exist in the event are created automatically.
  4. InSettings, select thework areaswhere the products are associated and active. Optionally, set"Available for"—if left unchanged, the products will be available to all age groups.
  5. Select "Upload File."
  6. Validate the information provided. If any errors are detected, you can correct them before completing the import.
Name Category Price VAT
Beer Beverages 3 23
Water Beverages 1.5 13

Note: The file must be saved in CSV format. .xlsx or .numbers files are not accepted.

Associate products

Toadd productsto specific work zones, simply select the "Associate Products" option > choose theproducts> select thework zones>associate.

Conversely, toremove productsfrom specific work areas, follow the same steps and, at the end, select“Unlink.”

Change category

Tomove products to an existing category, simply select the "Change Category" option > choose the products > "New Category" > select the desired category >submit.

Tocreate a new category, follow the same steps, and under "New Category," select "Add Category," choose a name, andsubmit.