Additional participant data


The "Extra participant data" feature allows you to create and manage custom forms that participants fill out during the purchase process or directly on their digital ticket.

Enable/Disable Form

At the top of the page, you can enable or disable the collection of additional data for the event.

  • Active — participants fill out the form before proceeding to the payment page.
  • Disable — no additional data is requested.

Create a New Question

Through the "Add question" option, the type of question to be answered by the participant is selected:

  1. Text — where the question, description (optional), and response type (short ormultiple lines) are defined.
  2. Selection — where the question, description (optional), selector type (single or multiple options), and different answer options are defined.
  3. Checkbox — where the question is defined.

You can also define visibility and mandatory settings:

  • Visible — Defines whether the question appears on the purchase form.
  • Mandatory — Defines whether the participant is required to respond in order to proceed.

Form Management

  • Edit Question

    Click the edit icon to modify any aspect of the question (type, name, description, or settings).

  • Duplicate Question

    Creates a copy of an existing question, useful for similar questions.

  • Reorder Questions

    Use the grid icon to drag and rearrange the order of questions in the form.

  • Archive Question

    Archived questions do not appear on the form, but retain the historical data of the responses already collected.

⚠️ Important information

  1. Creating too many mandatory questions may discourage ticket purchases.
  2. It is important to test the form before sharing the event to ensure that everything is working correctly.
  3. The descriptions of each question/data collected should be clear and concise.