Additional participant data

The “Additional Participant Information” module allows you to create custom forms that are displayed to all participants during the purchase process or directly on their digital ticket, and can be enabled in the module manager.

Enable/Disable Form

At the top of the page, you can enable or disable the collection of additional data for the event.

• Active — Participants fill out the form in advance during registration on the event page or on the digital ticket.
• Inactive — the form is not displayed. Previous responses are not deleted.

Create a new question

Using the“Add Question”option, you select the type of field to be filled out by the participant:

1. Text — where the question, description (optional), and response type (short ormultiple lines) are defined.
2. Selection — where you define the question, description (optional), answer type (single choice or multiple choice), and the various answer options.
3. Checkbox — where the question is defined and a checkbox is displayed.

You can also define visibility and mandatory settings:

• Visible — specifies whether the question is displayed to the participant on the form or in the digital ticket, or whether this field is used only internally.
• Required — specifies whether the participant must answer in order to proceed.

You can duplicate fields— this creates a copy of an existing question, which is useful for similar questions—reorder questions to change their order on the form , or archive questions, which means they no longer appear on the form but retain the historical data from responses already collected.

⚠️ Important information

1. Creating too many required questions can discourage ticket purchases
2. The descriptions of each question or piece of data collected should be clear and concise
3. Do not request data that is redundant with the information already requested by the event registration
4. It's important to test the form before sharing the event to make sure all the questions are set up correctly.