Coat rack

The checkroom is managed using an iOS (iPhone or iPad) or Android device with the 3cket Desk app and an internet connection. 

Access to the application is unlocked with a 9-digit code available in manage event > 3cket Desk.


Register and return the item

To register an item in the checkroom you need to:

  1. Scan the participant's QR code or contactless wristband.
  2. Select the register item option, enter the hanger number and confirm.

To return an item , simply scan the participant's QR code or contactless wristband again, select the item to return under"Registered items" and confirm the operation.


Demonstrative example

💡 If the participant runs out of battery or doesn't have access to their cell phone, it is possible to return the item in the checkroom. In these cases, simply swipe left on the main screen > select the attendee list option > use the magnifying glass and search for the attendee's name/phone number and return the item.


⚠️ Important information

  1. If there are items with different prices, simply create the different products in Manage Event > Products and associate them with the checkroom work area.

    In these cases, after scanning the QR code or contactless wristband, you can choose which product to register.

  2. You can see information on usage time and unreturned items in analytics > checkroom.