Loading cash balances
The cash balance top-up allows participants to top up their balance at a physical point during the event, using a device with the 3cket Desk application and an internet connection.
Access to the application is unlocked with a 9-digit code available in manage event > 3cket Desk.
Loading
To complete the charge, simply scan the participant's QR code or contactless bracelet and:
- Choose the amount to load.
- Checkout
- Enter tax data(optional).
- Choose your payment method (Cash or POS/Card).
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⚠️ Important information
- After loading, the balance remains automatically available on the participant's digital ticket.
- The payment method should only be selected after the collection guarantee.
- The notification must always be presented to the participant as proof of loading.
- The tax data submitted is associated with all consumption invoices issued after the upload.