Create tickets and invitations
The"Tickets"tab is where you create and manage all tickets and invitations for the event. In addition to creating tickets and invitations, you canduplicate tickets,import tickets from another event, andcreate categories.
⚠️ To create paid tickets, you must enter your ATCUD credentials in the back office.
Create a new ticket or invitation
After selecting the"Create Ticket"or"Create Invitation"option, you must fill out the following fields:
| Field | Description |
|---|---|
| Name | A clear and concise title. Ex:"Daily Journal — June 1" |
| Description(optional) | Additional information. E.g.,"Includes 2 complimentary drinks" |
| Valid from/to | Ticket validity period (within the event dates) |
| Price | Ticket price rounded to the second decimal place |
| Stock | Available quantity (can be adjusted at any time) |
| Place of sale | Public page, ambassadors, or just the back office |
| Permission | Who can sell. By default: anyone associated with the event |
Advanced settings
The advanced settings allow you to manage and configure tickets in greater detail and are organized into5 sections.
Selling
- Status—Active,Sold Out,Coming Soon, orInactive. Visibility on the sales pages is determined bythe sales period.
- Sales start/end— sets when the ticket appears on the sales page.
- Order limit— maximum number of tickets per shopping cart.
- Initial stock— the initial quantity available.
- Change of Ticket Holder— allows participants to change the ticket holder.
Automation
- When sold out, open sales for— a ticket that automatically appears when the selected ticket is sold out.
- When purchasing this ticket, "Offer" — automatically assigns an additional ticket to be offered. For example: purchasing a"Table for 6"offers 5"Guest"tickets (€0, available for sale only in the back office).
Digital ticket
Here, you can customize each ticket or invitation individually. You can change thelogo,background image, andcolor of the digital ticket.
- Show QR code tab— allows you to send the tickets for an order to other participants.
More definitions
- Internal tag— a label visible only in the back office, for internal ticket organization.
- Public tag— a tag visible to participants on the sales page.
- Tag color— the color associated with the ticket's public tag.
- Ticket image— a custom image for the ticket, visible on the sales page.
- Category— the category under which the ticket is listed on the sales page.
To upgrade tickets, see the articleon ticket upgrades.
Categories
Categories allow you to group tickets on the sales page. For example:General Admission,VIP, andBackstage.
- Organize tickets by category— when enabled, tickets are displayed by category. When disabled, they are displayed in a single list, grouped by day.
- Create a category— set thename,description(max. 140 characters),image,public tagand itscolor, and the includedposts.
- You can change the order of the categories by dragging each category in the list.