Create tickets and invitations
To create paid tickets, you must enter your ATCUD credentials in the back office.
The "Tickets" tab is where you create and manage all tickets and invitations for the event.
Create a new ticket or invitation
After selecting the "Create Ticket" or "Create Invitation" option, you must fill in the following fields:
| Field | Description |
|---|---|
| Name | A clear and concise title. Ex:"Daily Journal — June 1" |
| Description(optional) | Additional information. E.g.,"Includes 2 complimentary drinks" |
| Valid from/to | Ticket validity period (within the event dates) |
| Price | Ticket price rounded to the second decimal place |
| Stock | Available quantity (can be adjusted at any time) |
| Place of sale | Public page, ambassadors, or just the back office |
| Permission | Who can sell. By default: anyoneassociated with the event |
Advanced settings
The advanced settings allow you to manage and configure tickets in greater detail and are organized into four sections.
Selling
- State — controls the visibility of the ticket: Active, Sold out, Coming soon or Inactive.
- ⚠️ Visibility on sales pages is determined bythe sales period, not by the status.
- Sales begin/end — determines when the ticket appears on the sales page.
- ⚠️ Sale dates ≠ ticket expiration dates.
- Order limit— maximum number of tickets per shopping cart.
- Initial stock— the initial quantity available.
Automation
- When sold out, open sales for— a ticket that automatically appears when the selected ticket is sold out.
- When purchasing this ticket, "Offer" — automatically assigns an additional ticket to be offered. For example: purchasing a"Table for 6"offers 5"Guest"tickets (€0, available for sale only in the back office).
Digital ticket
Here you can personalize your ticket or invitation individually. You can change the logo, background image and wallet color.
More definitions
- Internal tag— a label visible only in the back office, for internal ticket organization.
- Public tag— a tag visible to participants on the sales page.
- Tag color— the color associated with the ticket's public tag.
- Ticket image— a custom image for the ticket, visible on the sales page.